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  #1  
Old 10-18-2005, 05:22 PM
K-9's Avatar
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Default Factory Connection

     

At the beginning of this year I had my suspension done for my CR by a local company, more out of convenience than anything else, because the shop was around the corner from my house. The suspension was awful and I tried messing around with all sorts of settings and I just couldn't get it to a point where I was comfortable. The Factory Connection truck is always at the practice track and at the races every weekend. I spoke with Mike the tech and he spent a lot of time with me setting it up, although it was done by a competitor. Recently I purchased a new bike (RM250) and I figuired I'd have FC do it right from the start. I dropped my suspension off to Mike at the races on a Saturday. He told me he would take it into the shop on Monday morning and someone would call me to go over everything. At 8:30AM Mike called to go over all of my information and make sure it was correct. 5:00Pm the same day he called me back to tell me my suspension was on the UPS truck and on its way back to me. I know its the slow season, but damn that was fast. Mike told me he would guarantee me 100% that I would be happy with the suspension once I got it setup. I told him I am still recovering from a broken wrist and I won't be riding until the spring unfortunately. Mike told me when the spring comes he will meet me at the track one afternoon and spend the time helping me dial it in so its just how I like it. Well, I guess I can't beat that. My wife called me at work today to tell me my suspension had arrived by UPS. Damn!!! now I have to wait until April to try it out If anyone is considering Factory Connection I urge you to do it. They are always at the track helping everybody out with their setups, no matter where you got your suspension done. I am one happy customer, so I just thought I'd share my experience with them.

Heres my suspension:
Showa works forks with TiN coating and anodized fork lugs-49 or 50mm, not sure
Showa works 50mm shock with TiN coating -Large Bladder-Oversized shaft



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  #2  
Old 10-18-2005, 06:11 PM
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Default Re: Factory Connection

Now that's customer service which means customer satisfaction

Sounds like Mike runs an awesome setup from the practice track.
to Factory Connection
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  #3  
Old 10-18-2005, 06:19 PM
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Default Re: Factory Connection

yep. FC had mine back to me in "in japan" in under 2 weeks...and the settings were just about pefect....they def. know thier stuff...
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Old 10-18-2005, 09:46 PM
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Default Re: Factory Connection

And how much did it cost ?
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Old 10-18-2005, 11:39 PM
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Default Re: Factory Connection

WOW, gotta love the look of TiN coating

yeah, what did that set you back? I'd guess quite a bit? Did you have to get heavier springs while you were at it?
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Old 10-19-2005, 08:48 AM
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Default Re: Factory Connection

Actually I purchased a factory Suzuki race bike. The bike was raced last year at the US open and I believe also at Anaheim 2, so it came with every trick part you could think of. The suspension was set up for a 170lb pro for SX when I got it. I'm no where near that in weight or riding skill and I mostly ride MX, so I had them re-valve the suspension and I had to go with heavier springs, total was just under $700. I was just lucky enough that the works suspension was left on, I couldnt see paying the price they want for TiN coating, especially where I'm only a casual racer.
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Old 10-19-2005, 09:28 AM
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Default Re: Factory Connection

Absolutely amazing! I can't wait to hear your riding impressions on the suspension, and the bike! I like how they included all the old parts as well, nice touch. Congrats on the bike and the suspension.
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Old 10-19-2005, 09:40 AM
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Default Re: Factory Connection

Very nice, it's always refreshing to hear about good company's treating people the way they should.

Can't wait to hear your thoughts on the suspension.
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Old 10-19-2005, 11:11 AM
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Default Re: Factory Connection

Cool deal man! Although I really dont think those parts look like Works parts, they do look cool. All of the works parts Ive seen have a distinctively different color to the outer fork tubes and usually a section of the shock resevoir is milled out and looks considerably different than that. Still, doesnt matter if they are or not, they look really sweet and Im sure will perform like everything your hoping for...
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Old 10-19-2005, 01:37 PM
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We've had good luck with them

K-9,
Sweet looking stuff there. Congrats on scoring an ex-factory bike. That looks like the Showa suspension set sold separately. We've used FC for springs and got there videos on suspension work. Good stuff and as fast as you described.

Do you know who used your bike? Just curious is all. Get then to autograph a shroud if you know who and go to an SX where they are.

Regards,
Bill
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